WEBSITE TERMS OF USE
Last updated: 12 August 2026
1. About these terms
These terms govern your use of www.cbwilliamsproperty.com (the “Website”).
By using the Website, you agree to these terms. If you do not agree to them, please do not use the Website.
These terms apply only to the Website. They do not govern any professional services provided by CB Williams Property. Those services are subject to a separate written engagement letter or agreement.
Our Privacy Notice and Cookie Notice also apply to your use of the Website.
2. About CB Williams Property
The Website is operated by CB Williams Property Limited, trading as CB Williams Property (“CB Williams Property”, “we”, “us” or “our”).
CB Williams Property Limited is registered in England and Wales under company number 10155716.
Our registered office is:
Second Floor
201 Haverstock Hill
London
NW3 4QG
You can contact us at enquiries@cbwilliamsproperty.com.
3. The purpose of the Website
The Website provides general information about CB Williams Property, our services and matters relating to the residential property market.
Our services include:
- Search & Acquisition.
- Buying Advice.
- Sales Consultancy & Management.
- Private Residence Management & Concierge.
- Other property advisory or management services agreed with individual clients.
The information on the Website is provided for general guidance only. It is not advice tailored to your circumstances and should not be treated as legal, tax, financial, investment, surveying, planning or other specialist advice.
You should obtain appropriate professional advice before acting on information contained on the Website.
4. Appointing CB Williams Property
Nothing on the Website constitutes an offer by CB Williams Property to provide services or creates a client relationship.
We will only act for you once:
- We have agreed the scope of our appointment.
- Any required identity, anti-money-laundering and conflict checks have been completed.
- Our fees and responsibilities have been agreed.
- The relevant engagement letter or agreement has been signed or otherwise accepted.
The engagement letter or agreement will set out the services to be provided, the responsibilities of each party, the applicable fees and any other terms relating to the appointment.
If there is any conflict between these Website Terms of Use and a client engagement letter or agreement, the engagement letter or agreement will take precedence in relation to the services concerned.
5. Property and market information
Property markets, values, availability and transaction circumstances can change without notice.
We take reasonable care when preparing information for the Website. However, some information may be obtained from property owners, estate agents, professional advisers, public records or other third parties. We cannot guarantee that all such information is complete, accurate or current.
References to particular properties, locations, values, market conditions or transactions are illustrative unless expressly stated otherwise. They should not be relied upon as confirmation that a property remains available or that a similar result can be achieved in another instruction.
Photographs, plans, measurements and descriptions must not be treated as substitutes for appropriate inspections, surveys, searches and legal enquiries.
6. Fees
Any information about fees on the Website or in downloadable material is provided as general guidance only.
The scope and cost of an appointment will depend on the service required, the property, the complexity of the instruction and the responsibilities entrusted to CB Williams Property.
The fees applicable to an individual appointment will be confirmed in the relevant engagement letter or agreement. That document will take precedence over any general fee information published on the Website.
7. Third-party professionals and suppliers
Our work may involve introducing, recommending or coordinating estate agents, solicitors, surveyors, architects, contractors, household professionals, travel providers and other specialists.
Unless expressly agreed otherwise:
- Third-party providers are independent of CB Williams Property.
- The client appoints and pays them directly.
- Their services are governed by their own terms.
- They remain responsible for their own advice, conduct and work.
Where we are appointed to recommend or coordinate a third party, we will exercise reasonable care in doing so. However, an introduction does not constitute a guarantee of that provider’s availability, advice, performance or outcome.
Nothing in this section excludes responsibility for any failure by CB Williams Property to exercise the care required under an agreed client appointment.
8. Links to other websites
The Website may contain links to websites operated by third parties.
These links are provided for information and convenience only. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.
The inclusion of a link does not necessarily mean that CB Williams Property endorses the website, organisation or services concerned.
You should review the terms and privacy policies of any third-party website before using it or providing personal information.
9. Intellectual property
Unless otherwise stated, all intellectual property rights in the Website and its content belong to CB Williams Property or our licensors.
This includes the Website’s text, branding, design, photography, video, graphics and other material.
You may view, download or print reasonable extracts for your personal and non-commercial use.
You must not, without our prior written permission:
- Reproduce or republish a substantial part of the Website.
- Use Website content for commercial purposes.
- Modify photographs, video, graphics or other material.
- Remove copyright, trade mark or attribution notices.
- Scrape, harvest or systematically extract Website content or data.
- Suggest that you, your business or your services are associated with or endorsed by CB Williams Property.
Our status, and that of any identified contributors, must always be acknowledged where permitted material is used.
10. Acceptable use
You may use the Website only for lawful purposes.
You must not:
- Attempt to gain unauthorised access to the Website, its servers or associated systems.
- Introduce viruses, malicious code or other harmful material.
- Interfere with the operation or security of the Website.
- Use the Website in a way that infringes another person’s rights.
- Submit false, misleading, defamatory, unlawful or abusive material.
- Use automated systems to access or extract information without our permission.
We may restrict or withdraw access where we reasonably believe the Website is being misused.
11. Website availability and security
We aim to keep the Website available and operating properly, but we do not guarantee uninterrupted access.
We may suspend, withdraw, amend or restrict any part of the Website where reasonably necessary, including for maintenance, security or operational reasons.
Although we take reasonable precautions, we cannot guarantee that the Website will always be secure or free from errors, viruses or other harmful material. You are responsible for using appropriate security and virus-protection software.
12. Our responsibility to you
Nothing in these terms excludes or limits liability where it would be unlawful to do so. This includes liability for:
- Death or personal injury caused by negligence.
- Fraud or fraudulent misrepresentation.
- Any other liability that cannot lawfully be excluded or limited.
If you are using the Website as a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care. We are not responsible for loss or damage that is not foreseeable.
If you are using the Website for business purposes, we will not be responsible for indirect or consequential loss, loss of profit, loss of business, loss of opportunity, loss of anticipated savings, loss of goodwill or loss of data arising from your use of the Website.
We are not responsible for decisions made solely in reliance upon general Website content without obtaining advice appropriate to the circumstances.
Our responsibility for professional services provided under a client appointment will be governed by the relevant engagement letter or agreement and applicable law.
Nothing in these terms affects your statutory rights as a consumer.
13. Information submitted through the Website
If you contact us through the Website, you must ensure that the information you provide is accurate and that you are entitled to provide it.
Please do not submit alarm codes, access credentials, banking information or other particularly sensitive security information through a general Website enquiry form.
Submitting an enquiry does not oblige either you or CB Williams Property to proceed with an appointment.
We will handle personal information in accordance with our Privacy Notice.
14. Changes to the Website and these terms
We may update the Website and these terms from time to time.
The date at the beginning of these terms indicates when they were last revised. Updated terms will apply from the date they are published on the Website.
Changes to these Website Terms of Use will not amend an existing client engagement letter or agreement.
15. Governing law and jurisdiction
These terms and your use of the Website are governed by the laws of England and Wales.
If you are acting as a consumer, you may bring legal proceedings in the courts applicable to where you live. If you are acting for business purposes, the courts of England and Wales will have exclusive jurisdiction.
16. Contact
If you have any questions about these terms or the Website, please contact:
CB Williams Property Limited
Michelin House, 81 Fulham Road, London, SW3 6RD.